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India's No.1 IVR service provider

Advanced IVR solution with CRM Integrations and APIs Support

Our voice platform comes with a wide range of product and services which helps to automate any business process and leverage maximum advantages of cloud telephony. 

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    YakoVoice's IVR Solution

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      Superior voice

      Don’t make your customer confused. Have Superior voice quality to reduce disputes to a minimum

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      CRM Integration

      Get your customer data organized. Create better customer environment and increase productivity

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      Sound Professional

      Greet your customers with company anthem. Put Music on hold and improve brand image

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      Manage big call volume

      With expanding business verticals, manage heavy call flow easily with scalable IVR

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      Smart Dashboard

      Record and monitor calls to analyze call quality, agent performance and more with few clicks

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      Maximum uptime

      Keep your phone system going for 24*7. Even capture after hour calls and never miss a lead

    Know how IVR solution helps you to grow your business..!

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    Unlock Advanced IVR Features

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      Real-Time Notification

      Get SMS and Email alerts of customer call quickly. Manage incoming leads easily

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      Intelligent Routing

      Route calls automatically according to customer needs to right agents

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      Drag n Drop interface

      Greet your customers with company anthem. Put Music on hold and improve brand image

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      Easy to remember Number

      Get a customer facing virtual number for better communication

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      Sticky Agent

      Forward calls to same agent for a particular customer. Maintain customer relationship

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      Blacklist setting

      Block unwanted callers and regions to increase productivity and stop spammers

    FAQ

    What is ivr?

    IVR (Interactive Voice Response) is an automated telephony system that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.

    How IVR system Works?

    IVR system allows incoming customer calls to direct to phone system before talking to an agent. IVR works with DTMF (dual tone multi frequency) tones to route the calls. This flow can be designed according to business requirements and call flow.

    How much does IVR system cost?

    IVR system comes with lot of features designed for business needs, it varies business to business. So as the prices are different according to usage of IVR system, normally its pay as you go model.

    How do I use IVR service?

    Any customer facing business can use IVR services. All you need is better internet connection and a PC to manage and design IVR flow.

    You can choose best IVR provider and get plans accordingly

    There are also free demos available from YakoVoice to make you understand how you can use IVR for your business.

    Know More

    [Guide] Everything you need to know about IVR System

    What-is-IVR-guide

    IVR (Interactive Voice Response) is an automated telephony system that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.

    Read More

    Our Valuable Customer

    YakoVoice-Clients
    User-Satisfaction

    Blog

    YakoVoice Gets High Score from the Leading SaaS Review Platform

    Trusted by thousands of businesses and known brands worldwide, YakoVoice cloud telephony is continuously working to provide everyone with state-of-the-art and reliable cloud telephony services.

    To this end, various YakoVoice reviews were conducted by dozens of media sites, and they recognized our platform as a reliable brand for businesses. One of the outlets that vetted our top class solution is FinancesOnline, a reputed review website visited by thousands of businesses for finding a suitable solution that matches their requirements.

    With an overall 8 rating on FinancesOnline and inclusion on their esteemed list of call center software solutions, YakoVoice is considered by their business software experts as one of the most “cost-effective and user satisfied cloud telephony services that is backed by excellent customer support.” We also won their Premium Usability Award for 2018 and Rising star award 2018 by FinancesOnline.

    In the crowded cloud telephony niche, FinancesOnline considers YakoVoice as one of the top cloud telephony services on the market. Based on their

    YakoVoice features review, our IVR services are also highly regarded by customers. FinancesOnline utilized its Customer Satisfaction Algorithm to scan the general perception of our users across the internet, with the results displaying a positive 100% user satisfaction rating.

    YakoVoice is a cloud telephony platform, designed to leverage the power of virtual telecom services. Our voice platform comes with a wide range of product and services which helps businesses to automate the communication process and get maximum advantages of cloud telephony.

    We have provided 1245 cloud solutions to 67000 customers across 45 countries.

    YakoVoice has provided services to more than 3000+ big brands in India, which includes TATA, ICICI Bank, Axis securities, FoxStar, OYO and more.

    To read the full review on YakoVoice or to learn more about what is call center software, be sure to check out the FinancesOnline’s website.

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