India's No.1 IVR service provider

Advanced IVR solution with CRM Integrations and APIs Support

Our voice platform comes with a wide range of product and services which helps to automate any business process and leverage maximum advantages of cloud telephony. 

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Create Better Customer Experience




YakoVoice's IVR Solution

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    Superior voice

    Don’t make your customer confused. Have Superior voice quality to reduce disputes to a minimum

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    CRM Integration

    Get your customer data organized. Create better customer environment and increase productivity

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    Sound Professional

    Greet your customers with company anthem. Put Music on hold and improve brand image

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    Manage big call volume

    With expanding business verticals, manage heavy call flow easily with scalable IVR

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    Smart Dashboard

    Record and monitor calls to analyze call quality, agent performance and more with few clicks

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    Maximum uptime

    Keep your phone system going for 24*7. Even capture after hour calls and never miss a lead

Know how IVR solution helps you to grow your business..!

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Unlock Advanced IVR Features

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    Real-Time Notification

    Get SMS and Email alerts of customer call quickly. Manage incoming leads easily

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    Intelligent Routing

    Route calls automatically according to customer needs to right agents

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    Drag n Drop interface

    Greet your customers with company anthem. Put Music on hold and improve brand image

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    Easy to remember Number

    Get a customer facing virtual number for better communication

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    Sticky Agent

    Forward calls to same agent for a particular customer. Maintain customer relationship

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    Blacklist setting

    Block unwanted callers and regions to increase productivity and stop spammers

FAQ

What is ivr?

IVR (Interactive Voice Response) is an automated telephony system that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.

How IVR system Works?

IVR system allows incoming customer calls to direct to phone system before talking to an agent. IVR works with DTMF (dual tone multi frequency) tones to route the calls. This flow can be designed according to business requirements and call flow.

How much does IVR system cost?

IVR system comes with lot of features designed for business needs, it varies business to business. So as the prices are different according to usage of IVR system, normally its pay as you go model.

How do I use IVR service?

Any customer facing business can use IVR services. All you need is better internet connection and a PC to manage and design IVR flow.

You can choose best IVR provider and get plans accordingly

There are also free demos available from YakoVoice to make you understand how you can use IVR for your business.

[Guide] Everything you need to know about IVR System

What is IVR guide

IVR (Interactive Voice Response) is an automated telephony system that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.

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