Advanced IVR solution with CRM Integrations and APIs Support
Our voice platform comes with a wide range of product and services which helps to automate any business process and leverage maximum advantages of cloud telephony.
Don’t make your customer confused. Have Superior voice quality to reduce disputes to a minimum
Get your customer data organized. Create better customer environment and increase productivity
Greet your customers with company anthem. Put Music on hold and improve brand image
With expanding business verticals, manage heavy call flow easily with scalable IVR
Record and monitor calls to analyze call quality, agent performance and more with few clicks
Keep your phone system going for 24*7. Even capture after hour calls and never miss a lead
Get SMS and Email alerts of customer call quickly. Manage incoming leads easily
Route calls automatically according to customer needs to right agents
Greet your customers with company anthem. Put Music on hold and improve brand image
Get a customer facing virtual number for better communication
Forward calls to same agent for a particular customer. Maintain customer relationship
Block unwanted callers and regions to increase productivity and stop spammers
IVR (Interactive Voice Response) is an automated telephony system that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.
IVR system allows incoming customer calls to direct to phone system before talking to an agent. IVR works with DTMF (dual tone multi frequency) tones to route the calls. This flow can be designed according to business requirements and call flow.
IVR system comes with lot of features designed for business needs, it varies business to business. So as the prices are different according to usage of IVR system, normally its pay as you go model.
Any customer facing business can use IVR services. All you need is better internet connection and a PC to manage and design IVR flow.
You can choose best IVR provider and get plans accordingly
There are also free demos available from YakoVoice to make you understand how you can use IVR for your business.
IVR (Interactive Voice Response) is an automated telephony system that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.
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