Call-Center-image

India's No.1 IVR service provider

Advanced IVR solution with CRM Integrations and APIs Support

Our voice platform comes with a wide range of product and services which helps to automate any business process and leverage maximum advantages of cloud telephony. 

    Request A Free Demo

    Create Better Customer Experience





    YakoVoice's IVR Solution

    • null

      Superior voice

      Don’t make your customer confused. Have Superior voice quality to reduce disputes to a minimum

    • null

      CRM Integration

      Get your customer data organized. Create better customer environment and increase productivity

    • null

      Sound Professional

      Greet your customers with company anthem. Put Music on hold and improve brand image

    • null

      Manage big call volume

      With expanding business verticals, manage heavy call flow easily with scalable IVR

    • null

      Smart Dashboard

      Record and monitor calls to analyze call quality, agent performance and more with few clicks

    • null

      Maximum uptime

      Keep your phone system going for 24*7. Even capture after hour calls and never miss a lead

    Know how IVR solution helps you to grow your business..!

    Get Your Free Consultation Today!

    Contact Expert Now

    Unlock Advanced IVR Features

    • null

      Real-Time Notification

      Get SMS and Email alerts of customer call quickly. Manage incoming leads easily

    • null

      Intelligent Routing

      Route calls automatically according to customer needs to right agents

    • null

      Drag n Drop interface

      Greet your customers with company anthem. Put Music on hold and improve brand image

    • null

      Easy to remember Number

      Get a customer facing virtual number for better communication

    • null

      Sticky Agent

      Forward calls to same agent for a particular customer. Maintain customer relationship

    • null

      Blacklist setting

      Block unwanted callers and regions to increase productivity and stop spammers

    FAQ

    What is ivr?

    IVR (Interactive Voice Response) is an automated telephony system that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.

    How IVR system Works?

    IVR system allows incoming customer calls to direct to phone system before talking to an agent. IVR works with DTMF (dual tone multi frequency) tones to route the calls. This flow can be designed according to business requirements and call flow.

    How much does IVR system cost?

    IVR system comes with lot of features designed for business needs, it varies business to business. So as the prices are different according to usage of IVR system, normally its pay as you go model.

    How do I use IVR service?

    Any customer facing business can use IVR services. All you need is better internet connection and a PC to manage and design IVR flow.

    You can choose best IVR provider and get plans accordingly

    There are also free demos available from YakoVoice to make you understand how you can use IVR for your business.

    Know More

    [Guide] Everything you need to know about IVR System

    What-is-IVR-guide

    IVR (Interactive Voice Response) is an automated telephony system that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.

    Read More

    Our Valuable Customer

    YakoVoice-Clients
    Toll-Free-number-for-your-business

    Blog

    How is having a toll free number beneficial for your business

    Customers are the priceless possession for business and offering them certain privileges is like icing on the cake. If you are looking for ways to take your business to a new height, then getting a toll free number for your business is an important consideration. The potential clients are sure to feel privileged once they get a chance to call you for free.

    As an added advantage, try to get a toll free number for your business that consists of an IVR. So, this will make you available to your customers 24*7 and will also let to channelize each call into the proper department and increase your brand visibility in the long run.

    What is a toll-free number exactly?

    Before we get into further details, let us consider what a toll-free number is all about. A Toll free number begins with 1800 in India and has respective codes according to countries.

    Such numbers can be dialed from both landline as well as mobile numbers and the caller will not be charged. Toll free numbers attract long distance and even overseas callers as TFS eliminates high STD, ISD call rates.

    Toll-free numbers are commonly used by companies to offer customer support and also for customers to reach out.  It is known as the traditional way to provide a convenient and free service to the potential customers of a business.

    Use toll-free number according to your business need.

    For example, Land brokers say that real estate is all about location. The scenario is equally valid when it comes to determining whether your business needs a toll free number for which purpose.

    In case you are a startup, and the customer base is local, then availing a toll-free number might be used for Lead generation. And if you are an industrial giant and possess a national and international customer base then it is highly recommended to offer a free and easy way for your customers to reach you, and this is also true if you have an e-commerce portal.

    Basically toll-free can be used for any kind of business by determining your business needs.

    Below are a few reasons justifying why you need to get a toll free number for your business –

    • Your customers might turn out frustrated if Google fails to offer them your contact number due to some technical glitches. Customer frustration can be reduced to a great extent once you get an 1800 number for your business. This will in turn increase customer satisfaction as you will be able to take up each call and answer every query. Customers will be able to reach you anytime without having to spend anything.
    • A toll-free number is no doubt easy to remember. It is comparatively easy for anyone to remember call numbers like 1-800-* than to remember a telephone number consists of many different digits in a random order. This way people will call you more often thereby increasing sales. A toll-free number also acts as a useful marketing tool.
    • Offering business credibility and enhancing the business image is also another forte of an 1800 number.
    • You can easily relocate your business without hampering customer communication.  You don’t need to get a local number as these numbers are easily reachable around India.

    Want more details about the toll-free number?

    We are happy to help you.

    Fill out below form our team member will be in touch with you shortly.

      0