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Yako Call Center Solution

Simplify your customer engagement with yako call center solution across all channels.

How You Can Utilise Yako Call Center Solution?

Our cloud-based call center takes care of total customer engagement starting from cold calling, to after sales customer support.Get a flexible, scalable and reliable platform for both Inbound and Outbound customer interactions.

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Simple and quick setup

Now you can set up your own call centre solution very easily in less than an hour. And that too without any technical knowledge
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Cost Effective

It is highly cost-effective as no infrastructure or maintenance is required
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CRM integration

Automatically sync outbound and inbound call information to the respective contact, lead, or account in the CRM systems
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Highly Scalable

Manage a high volume of traffic without any interruption. Scale your traffic according to need
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Superior voice

Our robust infrastructure provides superior voice quality for every inbound or outbound call which helps you serve better customer interaction
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Intelligent Call Routing

Route your incoming call as per your working hours to suitable agents, team or department based on custom criteria
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Smart Dashboard

With our smart dashboard facility get in-depth analysis, keep an eye on customer conversation, agent performance and more at one place
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Agent level login

Allow agents to log in and see full reports including working hours, roles and performance index

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