Yako Call Center Solution

How You Can Utilise Yako Call Center Solution?

Our cloud-based call center takes care of total customer engagement starting from cold calling, to after sales customer support.Get a flexible, scalable and reliable platform for both Inbound and Outbound customer interactions.

Simple and quick setup

Now you can set up your own call centre solution very easily in less than an hour. And that too without any technical knowledge

Cost Effective

It is highly cost-effective as no infrastructure or maintenance is required

CRM integration

Automatically sync outbound and inbound call information to the respective contact, lead, or account in the CRM systems

Highly Scalable

Manage a high volume of traffic without any interruption. Scale your traffic according to need

Superior voice

Our robust infrastructure provides superior voice quality for every inbound or outbound call which helps you serve better customer interaction

Intelligent Call Routing

Route your incoming call as per your working hours to suitable agents, team or department based on custom criteria

Smart Dashboard

With our smart dashboard facility get in-depth analysis, keep an eye on customer conversation, agent performance and more at one place

Agent level login

Allow agents to log in and see full reports including working hours, roles and performance index